Policies

Confidential and Research

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible advice and care.

All our non-clinical staff have signed a declaration of confidentiality. Any information we hold about you will be treated as confidential and will only be used to provide for your care. This may include reviewing the information as part of a methodical monitoring of the quality of our services. Apart from these purposes, no information can be used that might identify you unless we have sought your permission.

If any information held about you is used for any research purposes, then any details that might identify you as an individual are removed. All research projects are fully scrutinised by the national body to make sure that they will benift the public.

To improve the quality of care that we provide our patients, from time to time we may have to share medical information that we hold on you with third parties who will be involved in your care, such as district nurses, health visitors, community matrons, social services and child protection agencies. Where necessary, we will seek your prior consent.

Akerman Medical Practice is registered with the Data Protection Agency.

For further information about the NHS Code of Practice, click here.

NHS Summary Care Records

A Summary Care Record is an electronic record which contains information about the medicines you take, allergies you suffer from and any bad reactions to medicines you have had.

Having this information stored in one place makes it easier for healthcare staff to treat you in an emergency, or when your GP practice is closed.

Download the Summary Care Record patient leaflet.

If you would like to opt out of this service, click here to let us know. Alternatively, click here for more information on opting out.

Download the Summary Care Record opt out form.

Accessibility statement

This accessibility statement applies to the Akerman Medical Practice website (www.akermanmedicalpractice.com).

We want as many people as possible to be able to use this website. For example, that means you should be able to:

change colours, contrast levels and fonts using browser functionality
zoom in up to 500% without the text spilling off the screen
navigate most of the website using a keyboard or speech recognition software
listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, you can contact the practice.

If you need information on this website in a different format like an accessible PDF, large print, easy read, audio recording or braille:

phone us on 020 3582 0000
AccuRx - https://accurx.nhs.uk/patient-initiated/g85695

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Akerman Medical Practice is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.