Locate Us:
2nd Floor, Akerman Health Centre
60 Patmos Road, London, SW9 6AF
Tel. 020 3049 6500
Fax. 020 3049 6515
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GDPR & PRIVACY NOTICE
GDPR Patient Leaflet PRIVACY NOTICE
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Patient Questionnaire

Dear Patient,

The doctors and staff at our practice want to provide the highest standard of care.

We would like your experience with us to be pleasant. Feedback from this survey will enable us to identify areas that may need improvement. Your opinions are therefore very valuable. We would be grateful if you could spend a few minutes to answer ALL the questions that apply to you.

1) We would like you to think about your recent experiences of our service. How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment? Extremely likely
Likely
Neither likely nor unlikely
Unlikely
Extremely unlikely
Don't know
2) Are you able to get through to the surgery by telephone? Always
Usually
Sometimes
Rarely
Never
3) Are you able to get an appointment when you want one? Always
Usually
Sometimes
Rarely
Never
4) Do the staff treat you with dignity and respect? Always
Usually
Sometimes
Rarely
Never
5) Does the surgery involve you in decisions about your care and treatment? Always
Usually
Sometimes
Rarely
Never
6) Do you think we provide accurate and up to date information on services and opening hours? Always
Usually
Sometimes
Rarely
Never
7) We would be grateful if you would take the time to leave a review of your experience of our surgery:
8) Would you be happy for us to publish your responses to the above questions anonymously Yes
No